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How to Delete Your CrushOn AI Account: Complete 2026 Guide
Account deletion on CrushOn AI requires a manual request rather than a self-service button — the deletion does not happen instantly. Processing takes approximately 48 hours. Critically: cancelling your subscription and deleting your account are two separate actions. If you have an active subscription, you must cancel it first to avoid being charged after account deletion. This guide covers the complete process in the correct order.
Before Deleting: Cancel Your Subscription
If you have an active paid subscription, cancel it before submitting the account deletion request. A deleted account does not automatically cancel billing — the subscription charge may continue if the billing relationship persists at the payment processor level.
To cancel your subscription:
- Log in to your CrushOn AI account
- Go to Account Settings (profile icon > Settings)
- Select Subscription or Billing
- Click Cancel Plan or Manage Subscription
- Confirm the cancellation
- Save or screenshot the cancellation confirmation page
- Check your email for a cancellation confirmation receipt
Allow 24 hours for cancellation to process before proceeding to deletion. Keep the confirmation email — it is your evidence if a disputed charge appears after deletion.
How to Delete Your CrushOn AI Account
CrushOn AI account deletion is handled by support request, not through a self-service account option.
Method 1: In-App / Web Request
- Log in to your account
- Go to Settings > Account
- Look for a Delete Account or Close Account option
- Follow the on-screen prompts — you will typically be asked to confirm your decision and may be prompted to provide a reason
Method 2: Email Support
If no in-app deletion option is available or visible:
- Send an email to CrushOn AI support (contact address available at crushon.ai/contact or in account settings)
- Subject line: "Account Deletion Request — [your registered email]"
- Body: State clearly that you want your account permanently deleted, include your registered email address, and note any relevant account identifiers
Method 3: GDPR/CCPA Data Deletion Request
EU users (GDPR) and California users (CCPA) have legal rights to data deletion. A formal data deletion request under these regulations typically produces faster and more complete data removal than a standard deletion request.
State explicitly: "I am submitting a formal data deletion request under [GDPR / the CCPA]. Please delete all personal data associated with my account at [email address] and confirm completion."
What Happens After You Request Deletion
- Processing time: Approximately 48 hours for account deactivation
- Data removal: Account data, profile information, and personal data should be deleted per privacy policy. Conversation data retention practices are governed by their privacy policy and applicable legal retention requirements
- Confirmation: You should receive an email confirming deletion completion
- Access: Your account will become inaccessible once deletion is processed — characters you created may also be removed from the public library
Data That May Be Retained
Even after account deletion, some data may be retained:
- Aggregated anonymized usage data (not linked to your identity)
- Legal compliance records (billing/transaction records for the required period under tax law)
- Any content that has been incorporated into model training data (per privacy policy terms)
For maximum data removal, use a GDPR or CCPA request as described above, as these carry legal weight for complete erasure.
After Deletion: Verify No Further Charges
After deletion is confirmed:
- Monitor your payment method for unexpected charges for 1-2 billing cycles
- If a charge appears: contact CrushOn AI support with your deletion confirmation email as evidence; contact your card issuer if the platform does not resolve it
Frequently Asked Questions
Account deletion is typically permanent. Once processed, the account data is removed and recovery is not possible. If you think you may return to the platform, consider deactivating rather than fully deleting — or simply stopping use without formal deletion.
Approximately 48 hours for account deactivation after the request is processed. GDPR/CCPA requests may have a different processing timeline (up to 30 days under regulation, though faster in practice).
Not necessarily — treat these as separate processes. Cancel your subscription first through the billing settings, confirm the cancellation, then submit the account deletion request. This order prevents the scenario where a deleted account has an active billing relationship at the payment processor.
Characters you published to the community library may be removed as part of account deletion, as they are associated with your account. If you want to preserve characters for other users, transfer them to another account or note that they may disappear upon deletion.